FINANCIAL CUSTOMER SERVICE REPRESENTATIVE
Languages: English
Education: College/CEGEP or equivalent experience
Experience
- Specific Skills
- Promote financial products and services; Process banking transactions; Balance daily transactions; Obtain and process information required for the provision of services, such as opening accounts and savings plans and purchasing bonds; Answer enquiries and resolve problems or discrepancies concerning customers’ accounts
- Business Equipment and Computer Applications
- MS Excel; MS Windows; Internet; MS Outlook
- Area of Specialization
- Sales
- Work Setting
- Credit union
- Security and Safety
- Bondable; Credit check; Criminal record check
- Work Conditions and Physical Capabilities
- Fast-paced environment; Work under pressure; Attention to detail
- Personal Suitability
- Effective interpersonal skills; Flexibility; Accurate; Team player; Client focus; Organized