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FRONT DESK AGENT

The Multi-Award Winning Quality Inn & Suites Petawawa is seeking a Front Desk Agent!

The Successful candidate must be available for casual, part-time work; 8-16 hours a week and must be available to start immediately

Shifts include daysevenings, night shifts and weekend shifts

Job Duties

Create exceptional guest stays by ensuring excellence in guest experiences through customer service interactions which include over the phone and in person

greet guests and provide them with local area information and well as hotel information

enroll guests in hotel loyalty program through exceptional sales skills

- help to ensure the overall success of the hotel by creating memorable guest stays for everyone who visits us by providing exceptional customer service

be efficient, a multitasker and comfortable with a fast paced environment centered around guest services

assist guests by taking reservations, modifying reservations, managing guest requests and answering a multi-line switchboard

- administrative duties such as answering emails, and working with Microsoft Word and Excel

- booking meeting room reservations as well as groups blocks

- processing cash, debit and credit card payments

- setting up meeting rooms

- have a flexible schedule that allows for shift work which includes over night shifts

- must be comfortable working alone

- light housekeeping duties such as mopping and folding towels

Required Education, Skills and Qualifications

  • Hotel experience an asset
  • Computer skills such as working with Microsoft Office and email programs
  • Possess excellent judgement and problem solving skills
  • administration skills in a fast paced environment

If you have further questions, please contact Jessica or Samantha at 613-687-2855

Perks to working with us include:

- Employee Discounts Hotels worldwide!

- Access to Valley Family and Employee Assistance Program

Company Profile

The Quality Inn & Suites Petawawa is a multi-award winning hotel located in beautiful Petawawa! Since opening our doors in 2009, we have been rated by our guests in in the top 3% nationally for Choice Hotel's mid-scale brands.

Here, our team is dedicated to providing exceptional guest stays and are tourism and

hospitality ambassadors.

We hope to meet you soon!

Job Type: Part-time

Salary: $14.00 per hour

Part-time hours: 8-16 per week

Job Type: Part-time

Salary: From $14.00 per hour

Schedule:

  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekends

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