The Multi-Award Winning Quality Inn & Suites Petawawa is seeking a Front Desk Agent!
The Successful candidate must be available for casual, part-time work; 8-16 hours a week and must be available to start immediately
Shifts include days, evenings, night shifts and weekend shifts
Job Duties
- Create exceptional guest stays by ensuring excellence in guest experiences through customer service interactions which include over the phone and in person
- greet guests and provide them with local area information and well as hotel information
- enroll guests in hotel loyalty program through exceptional sales skills
- help to ensure the overall success of the hotel by creating memorable guest stays for everyone who visits us by providing exceptional customer service
- be efficient, a multitasker and comfortable with a fast paced environment centered around guest services
- assist guests by taking reservations, modifying reservations, managing guest requests and answering a multi-line switchboard
- administrative duties such as answering emails, and working with Microsoft Word and Excel
- booking meeting room reservations as well as groups blocks
- processing cash, debit and credit card payments
- setting up meeting rooms
- have a flexible schedule that allows for shift work which includes over night shifts
- must be comfortable working alone
- light housekeeping duties such as mopping and folding towels
Required Education, Skills and Qualifications
If you have further questions, please contact Jessica or Samantha at 613-687-2855
Perks to working with us include:
- Employee Discounts Hotels worldwide!
- Access to Valley Family and Employee Assistance Program
Company Profile
The Quality Inn & Suites Petawawa is a multi-award winning hotel located in beautiful Petawawa! Since opening our doors in 2009, we have been rated by our guests in in the top 3% nationally for Choice Hotel's mid-scale brands.
Here, our team is dedicated to providing exceptional guest stays and are tourism and
hospitality ambassadors.
We hope to meet you soon!
Job Type: Part-time
Salary: $14.00 per hour
Part-time hours: 8-16 per week
Job Type: Part-time
Salary: From $14.00 per hour
Schedule: