FRONT DESK AGENT

The Multi-Award Winning Quality Inn & Suites Petawawa is seeking a Front Desk Agent!

The Successful candidate must be available for casual, part-time work; 8-16 hours a week and must be available to start immediately

Shifts include days, evenings, night shifts and weekend shifts

Job Duties

- Create exceptional guest stays by ensuring excellence in guest experiences through customer service interactions which include over the phone and in person

- greet guests and provide them with local area information and well as hotel information

- enroll guests in hotel loyalty program through exceptional sales skills

- help to ensure the overall success of the hotel by creating memorable guest stays for everyone who visits us by providing exceptional customer service

- be efficient, a multitasker and comfortable with a fast paced environment centered around guest services

- assist guests by taking reservations, modifying reservations, managing guest requests and answering a multi-line switchboard

- administrative duties such as answering emails, and working with Microsoft Word and Excel

- booking meeting room reservations as well as groups blocks

- processing cash, debit and credit card payments

- setting up meeting rooms

- have a flexible schedule that allows for shift work which includes over night shifts

- must be comfortable working alone

- light housekeeping duties such as mopping and folding towels

Required Education, Skills and Qualifications

• Hotel experience an asset
• Computer skills such as working with Microsoft Office and email programs
• Possess excellent judgement and problem solving skills
• administration skills in a fast paced environment

If you have further questions, please contact Jessica or Samantha at 613-687-2855

Perks to working with us include:

- Employee Discounts Hotels worldwide!

- Access to Valley Family and Employee Assistance Program

Company Profile

The Quality Inn & Suites Petawawa is a multi-award winning hotel located in beautiful Petawawa! Since opening our doors in 2009, we have been rated by our guests in in the top 3% nationally for Choice Hotel's mid-scale brands.

Here, our team is dedicated to providing exceptional guest stays and are tourism and

hospitality ambassadors.

We hope to meet you soon!

Job Type: Part-time

Salary: $14.00 per hour

Part-time hours: 8-16 per week

Job Type: Part-time

Salary: From $14.00 per hour

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekends

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